Privacy Policy

Privacy Policy

AHANA is committed to maintaining the privacy and accuracy of the information provided on this site. All information is provided with the full knowledge of the user, and appropriate measures have been taken to protect user credentials from misuse. This Privacy Policy outlines how AHANA (hereinafter referred to as ‘AHANA’, ‘AHANA Group’, ‘us’, ‘we’, or the ‘Company’) collects, holds, uses, discloses, and otherwise manages your personal information. This Privacy Policy may change from time to time. You are requested to check this page periodically for updates.

1. 1. Personal Identification Information

   We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to a newsletter, fill out a form, or engage with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to provide this information, though it may prevent them from engaging in certain Site-related activities.

2. 2. Non-Personal Identification Information

   We may collect non-personal identification information about users whenever they interact with our website. This may include the browser name, the type of computer, and technical information about the user's means of connection to our website—such as the operating system, the Internet service providers utilized, and other similar analytical data.

3. 3. Non-Personal Identification Information

   By sharing your phone number, you agree to receive service-related and promotional calls, WhatsApp updates, and messages from us. This consent explicitly overrides any registration on the National Do Not Call (NDNC) registry or Do Not Disturb (DND) rosters.
   AHANA may collect and use personal information for the following purposes:

   • To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
   • To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website
   • To Improve Our Website: We may use feedback provided by users to improve our products, services, and website layout.
   • To Run Marketing Campaigns: To administer promotions, contests, surveys, or other website features, and to send users information about topics we think will be of interest to
   • To Send Periodic Communications: To send automated updates, alerts, emails, SMS, and WhatsApp notifications regarding project status or offers.
   • Operational and Regulatory Purposes: To facilitate property bookings, process legal documentation, and assist with home loan processing

4. 4. How We Protect Your Information

   We adopt appropriate data collection, storage, and processing practices, alongside industry-standard security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our website. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. The Company disclaims liability for unauthorized access or data breaches resulting from circumstances beyond our reasonable control.

5. 5. Sharing Personal Information

   We do not sell, trade, or rent users' personal identification information to third parties. We may share generic, aggregated demographic information—completely unlinked to any personal identification information—with our subsidiaries, trusted affiliates, business partners, and advertisers for the purposes outlined above.

6. 6. Use of Cookies

   We use cookies to optimize your browsing experience. These are broken down into the following categories:

   • Strictly Necessary Cookies: Essential for the website to function properly. They enable basic features like page navigation, secure areas, and logging in. The website cannot function optimally without them.
   • Performance and Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting data anonymously (e.g., Google Analytics). This allows us to improve design and user experience.
   • Functionality Cookies: These allow our website to remember choices you make (such as your username, language, or region) to provide a more personalized experience.

7. 7. Your Rights and Data Choices

   We respect your rights regarding your personal information. Depending on applicable local laws, you have the following rights regarding the data we hold about you:

   • Right to Access and Correction: You have the right to request a copy of the personal data we hold about you and to ask us to correct or update any inaccurate or incomplete information.
   • Right to Erasure (Opt-Out): You may request that we delete your personal information from our databases, provided it is no longer required for legal compliance, active financial transactions, or ongoing contractual obligations related to your property booking.
   • Withdrawal of Consent: You can withdraw your consent to receive promotional calls, SMS, and WhatsApp updates at any time by clicking the "unsubscribe" link in our communications or by contacting us directly.

   To exercise any of these rights, please email us at ahana.adln2022@gmail.com